Shipping Policy

Last Updated: July 1, 2026

Shipping Information

At Casa Nutrition, we're committed to getting your order to you quickly, safely, and accurately. Every order is carefully packed by our team to ensure your wellness products arrive in excellent condition.

Packed with Care
Every order is carefully packed by our California team to ensure it arrives safely and ready to enjoy.

Processing Time

Orders are typically processed within 1–2 business days.

Orders placed on weekends or holidays will be processed on the next business day.

During holidays, promotions, or periods of high order volume, processing times may be slightly longer.

Shipping Methods

We currently ship using trusted national carriers, including:

USPS
UPS
FedEx (when applicable)

Shipping options and estimated delivery times are displayed during checkout.

Free Shipping

We offer FREE Standard Shipping on orders of $100 or more within the contiguous United States.

Orders below the free shipping threshold are charged based on destination and selected shipping method.

Estimated Delivery Times

Once your order has shipped, typical delivery times are:

Shipping Method	Estimated Delivery
Standard Shipping	3–7 Business Days
Expedited Shipping	2–3 Business Days
Express Shipping	1–2 Business Days (where available)

Delivery estimates are not guaranteed and may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information.

Please allow up to 24 hours for tracking updates to appear after your shipment has been processed.

Shipping Addresses

Please verify your shipping address before placing your order.

Casa Nutrition is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided at checkout.

If you notice an error after placing your order, contact us as soon as possible and we'll do our best to update it before your order ships.

Lost or Delayed Packages

If your package appears delayed or lost in transit, please contact us.

We'll gladly work with the shipping carrier to help locate your shipment and determine the best resolution.

Damaged Shipments

If your order arrives damaged:

Take photos of the package and products immediately.
Contact us within 7 days of delivery.
Include your order number and photos.

We'll work quickly to replace damaged products or provide another appropriate resolution.

International Shipping

At this time, Casa Nutrition primarily ships within the United States.

If international shipping becomes available, eligible destinations and shipping rates will appear during checkout.

Multiple Shipments

Occasionally, larger orders may ship in multiple packages.

If this occurs, you'll receive tracking information for each shipment.

Shipping Restrictions

Certain products may have shipping restrictions based on federal, state, or local regulations.

If an item cannot be shipped to your location, you'll be notified before your order is completed whenever possible.

Store Pickup

Select products may be available for pickup at participating Casa Nutrition retail locations.

If Local Pickup is available, it will appear as a shipping option during checkout.

Questions About Your Order?

We're always happy to help.

Casa Nutrition

Email: support@casanutrition.com

Phone: 1 (800) 266-2501

Built on Community. Inspired by Wellness.

Casa Nutrition was founded with a simple belief:

Finding the right wellness products shouldn't feel overwhelming.

For decades, our team has served the El Monte community from the same location, helping customers navigate vitamins, sports nutrition, herbal supplements, and everyday wellness with honest guidance and personalized recommendations.

While the Casa Nutrition name has been part of our story for the past ten years, our connection to this community reaches back to 1988, when our family first began serving customers from this location.

Today, we're proud to continue that tradition while building a more modern approach to wellness—one that combines trusted products, thoughtful curation, and a welcoming shopping experience for every generation.

What Makes Us Different

We believe wellness isn't about chasing trends.

It's about building habits.

Choosing quality.

Taking care of yourself.

And surrounding yourself with products you can trust.

That's why we carefully curate every brand we carry—from long-established favorites to innovative wellness companies that share our commitment to quality and transparency.

Carefully Curated

We don't believe more is always better.

Every product we carry is selected with quality, value, and effectiveness in mind.

Wellness for Everyone

Whether you're shopping for daily vitamins, sports nutrition, herbal supplements, or healthy aging support, we're here to help you find products that fit your goals.

California Inspired

Living well means more than taking supplements.

It's about movement, sunshine, nutrition, recovery, and balance.

Our stores reflect that philosophy every day.

Community First

For nearly four decades, we've had the privilege of serving the same neighborhood and building lasting relationships with the people who walk through our doors.

We believe wellness shouldn't be intimidating.

It should be welcoming.

Whether you're just beginning your wellness journey or have been shopping with us for years, our goal is to help you make informed decisions with confidence.

Thank you for allowing us to be part of your journey.

— Anthony Franquiz

Founder

Our Philosophy

This is the part I think can become the heart of the brand.